Website VirusGeeks Virus Geeks Inc.

Biohealth Technology

Entry Level Customer Care Associate
Virus Geeks Inc – Monterey, CA
$18 – $20 an hour

Virus Geeks is a data-driven BioHealth technology company that develops health-centric initiatives to improve the quality of life through strategic partnerships across healthcare & biotechnology sectors. We help underserved communities gain access to COVID-19 testing and healthcare benefits.

* Please read the entire post.

We are seeking thoughtful professionals who would love to help people in their community to navigate COVID safely.

Our Testing initiative is to help people gain access to COVID-19 testing services. If you care about mitigating the effects COVID-19 has on families, making a positive impact on people, we welcome you and be proud to have you be a part of our extraordinary super-hero team.

Why join our On-Site Operations Team?

1. COVID-19 testing is the key to mitigating/stopping the spread of the virus, its mutations and variants. We are trusted pandemic experts partnered with the Department of Public Health of several counties.

2. Virus Geeks is one of the fastest growing start ups in California which translates into a lot of opportunities for your career path.

3. Top tier compensation and excellent benefits: all part-time and full-time employees pay only $25/ month for their insurance premium portion!

4. We care about your success: we pay for continued education and we love team building events!

5. We have a close team that cares for each other and welcome those who would love to be a part of it, and make it even more awesome.

6. Safest process in the industry: we hold a record of zero staff infections!

7. All our team member opinions, feedback and ideas are heard across the entire organization.

8. We strive to be the best organization: everyone works together to create a collaborative and rewarding experience.

9. We are not perfect, but we admit to our mistakes, learn from experience to create a better company for all.

10. $15/day per day worked food allowance!

Will you help us make the kind of company you envision of wanting to be a part of?

Job Type: Full-time or Pat-time

Responsibilities / Duties:

  • Work with Site Manager and Lab support team to achieve the goals for the site.
  • Responsible for prepping testing supplies for workstations to bring to assigned locations to and from.
  • Guide customers for self swabbing specimen collection and data entry
  • Checking in patients using an iPad
  • You’ll be assigned and delegated tasks and duties that are highly imperative to the success of the business
  • Must be flexible to work hours that may include early mornings, evenings or weekends as needed.
  • Maintain a calm demeanor during stressful, high volume situation; handle escalated situations in the best interest of the company and customer
  • MUST have a POSITIVE, FRIENDLY attitude while maintaining professionalism.
  • Report customer concerns, complaints, and pending issues to the site manager ASAP.
  • MUST be highly responsive to communication chains
  • Contribute daily to team success by displaying a positive attitude when assisting customers and other employees
  • Follow and supports company policies and procedures
  • Transporting Specimen (all expenses covered for transportation)

Experience / Skills:

  • Certified Medical Assistant Prefered not required
  • High School Diploma
  • Multitasking and managing time efficiently
  • Must have reliable transportation
  • Strong verbal and written communication skills
  • High level of accuracy with attention to detail and organization
    Delegation of tasks to team members
  • Capable of inspiring and supporting others
  • Ability to identify and resolve problems quickly and accurately
  • Ability to understand and relay company policies and procedures
  • Dependability and reliability to the position and the team
  • Bilingual is a plus
  • Equal Opportunity Employer. Candidates must be authorized to work in U.S.
  • Related keywords: healthcare administration, medical assistant

Job Type: Full-time

Pay: $18.00 – $20.00 per hour


Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance


8 hour shift
Monday to Friday
On call
Weekend availability
COVID-19 considerations:
Our Covid-19 specimen collections site workers will have full PPE, access to regular testing, stringent safety and security policies.


High school or equivalent (Preferred)

Shift availability:

Day Shift (Preferred)

Work Location:

Multiple locations

Work Remotely:


Work Location: Multiple Locations

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