Website Hyatt

Customer Service

FRONT DESK SUPERVISOR
Joie de Vivre
Carmel Valley Ranch
US – CA – Carmel
FRONT OFFICE
Hourly/Entry Level Employee
Full-time
21.00 Hourly US Dollar (USD) pay basis
Req ID: CAR004149
Summary:
At Carmel Valley Ranch, we believe our guests select Carmel Valley Ranch because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills.  They are expected to support senior leadership by developing and assuming basic management responsibilities.  This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include processing forms of payment and responding to guest inquires.

Carmel Valley Ranch associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not you typical career opportunity.

Qualifications
-A true desire to satisfy the needs of others in a fast paced environment.
-Refined verbal and written communication skills.
-Ability to stand for long periods of time.
-Experience and a thorough understanding of Front Office operations.

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