Website Dorothy's Place

DROP-IN CENTER COMMUNITY HEALTH WORKER I (CHW I)

SUMMARY: The Community Health Worker I (CHW I) is responsible for ensuring a supportive, compassionate, and empowering experience of our consumers, most of which are experiencing chronic homelessness. Responsibilities include coordinating/supporting other agencies that are collaborating in outreach; conducting intakes in the Homeless Management Information System (HMIS); conducting assessments in the Coordinated Assessment and Referral System (CARS); creating a client-centric healthcare and housing plan; coordinating healthcare professionals for each assigned consumer; case management; reporting outcomes to the program manager; consumer assistance including transportation; and conflict de-escalation and resolution.

• Understand that Trauma-informed Care is our prime directive and is a treatment framework that involves understanding, recognizing, and responding to the effects on our consumers of all types of trauma.
• Treat all consumers equally, with respect, and according to the guidelines and staff rules. Our standard is one of graciousness and kindness. When misbehaviors occur, respect the consumer and divert the behavior if possible.
• Perform HMIS consumer intakes and CARS consumer assessments.
• Maintain HMIS with suitable data integrity. Provide data reports that demonstrate accurate outcomes.
• Maintain collaborations and supportive relationships with social services, medical, and mental health providers that are helpful to our consumers and partnering agencies.
• Coordinate consumer appointments and transportation as required.
• Consumer case management.

The Drop-In Center schedule is 40 hours/week. Starting wage is $17.00/hour.

Qualifications:
• A deep sense of compassion and understanding for homeless and marginalized individuals.
• A dedication and practice of social justice.
• Must be mature, even-tempered and team spirited, respectful of the challenges of others, and have tempered judgment of others.
• Ability to multi-task, prioritizes, and makes sound independent decisions.
• Acts ethically, responsibly, and with utmost integrity.
• Has ability to maintain appropriate boundaries with guests
• Possesses and utilizes knowledge of issues of people struggling with homelessness. Has knowledge of local resources.
• Consistently demonstrates accuracy, thoroughness, maturity, and dependability. Serve with minimum supervision.
• Bilingual/bicultural LatinX preferred. Previous caregiver and/or shelter operations experience preferred.
• Bachelor’s degree in health or psychology/sociology field preferred.

More info on Dorothy’s Place Drop In Center: https://www.dorothysplace.org/dorothys-drop-in-center/

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