Website United Genetics

Seed Supplier

2 Open Positions

(1) Part-time, temporary and (1) Full-time, permanent

Job Description

The Logistics/Customer Service Associate is responsible for sales support and customer service activities for customers in designated regions. Responds promptly to customer inquiries and sales orders, and follows-up shipping orders & processing of orders through the warehouse.

Duties and responsibilities

• Communicate with Customers on delivery needs, monitor inbound seed flow, follow up on work orders, quality assurance progress and expedite delivery per customer requests.
• Support all sales managers to assess priority and manage resources to maximize output.
• Prepare all documents for domestic and international shipments. Coordinate to ensure timely delivery.
• Tracks shipments, provides proof-of-delivery, and files freight bills.
• Generate correspondence to secure additional customer information or resolve customer disputes.
• Coordinate requesting, packing and shipping of samples to send to customers.
• Issue credits per verified customer debits, internal management requests, or for billing error correction.
• Continuous data collection and reporting, including sales data, sampling data, customer profile/requirements and country profile/requirements
• Maintain files of all documentation.
• Performs other incidental and related duties as required and assigned.

Educational Level and Focus:

High School Diploma or equivalent, AA Degree or Vocational Degree and/or have at least two years of customer service experience in an administration environment.
Educational Level and Focus: High School diploma

Skills and Abilities:

• Communicate effectively by telephone, in written form, e-mail, or in person.
• Developing constructive and cooperative working relationships with others, and maintaining them at all times.
• Detail-oriented and multitasking abilities.
• Knowledge of: Microsoft Word; Microsoft Excel; Microsoft Outlook.
• Ability to meet deadlines.
Physical Demands:

Sitting at a computer terminal, standing, and use the telephone and computer for long periods of time. Working in an office environment with moderate noise levels and interruptions.

TO APPLY,

Visit www.unitedgenetics.com, email your resume to recruitment@unitedgenetics-usa.com

 

Tagged as: seed supplier agriculture

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