As a Maintenance Technician, every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.
Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units interior, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
Ensure that apartments are ready for occupancy by performing electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, patching, texturing, basic apartment cleaning and other miscellaneous equipment maintenance and repairs.
Maintain tools and equipment and ensure that they are in proper working order, request replacements as necessary, and assist in stocking inventory.
Assist Maintenance Manager with vendor management and ordering supplies/equipment to maintain appropriate levels of inventory within budget guidelines.
Foster an on-going positive relationship with residents confirming their expectations are being fulfilled.
Identify, communicate, and implement opportunities to improve resident happiness and service.
Assist in training and mentoring of new Maintenance Technicians and/or Apprentices.
Provide superior customer service to internal and external customers.
After hours on-call rotation is required.
Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
Maintenance experience in the multi-family, hospitality, or similar industry
Competency in residential plumbing, electrical, appliance repair, painting, and drywall
Knowledge of and experience in HVAC and carpentry a plus
Customer service experience
Proficient in the use of modern technology, especially computers and smartphones
Valid driver’s license and rotating on-call responsibility required
High school or equivalent preferred
EPA Type II or Universal certification preferred
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization’s most important asset.
We offer a comprehensive benefit package, Company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, annual President’s Club, honoring our associates for their exceptional customer service and operational excellence.
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
• $21/hr. – $24/hr., depends on experience
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation’s largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.