• Full Time
  • Salinas

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Job details
Salary
$18 an hour
Full Job Description
1. Represents the company

2. Make the first impression

3. Greeting clients within 3 seconds

4. Answer phone within 3 rings

5. Provide clients with necessary information

6. Reports to corporate

7. Diplomat/establishes customer relationships COORDINATE WORKFLOW

1. Distribute clients properly

2. Keep front end running smooth at all times

3. Facilitating appointments and walk-ins

4. Maintain client sign in sheet

5. Directs angry/upset client to correct preparer

6. Preparing and distributing EF checks

7. Calling clients to pick up EF checks

8. Do not open company mail, UPS, FedEx, etc. deliver to PIC as soon as it is received in the office. RESPOND TO PERSON IN CHARGE

1. Notify the person in charge of any equipment issues (TV, Copier, Fax, etc.)

2. Notify deficiency in co-workers to appropriate manager a. Refuses to take clients b. Did not call clients back within 24hrs c. Refuses to do drop offs

3. If you use the last supply notify person in charge 4. Assist in all office operations as needed and directed by PIC OFFICE PRODUCTIVITY

1. Retrieve messages from voicemail, take and distribute appropriately and efficiently (voicemail, e-mail, etc)

2. Retrieve voicemail messages via email

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