• Full Time
  • Salinas

Website Rehab Practice Management

Job details
Job Type
High school or equivalent (Preferred)
Full Job Description
RPM Rehab, Inc. is seeking a Front Desk Receptionist for our North Salinas location in Salinas, Ca.

The Position requires applicant to have computer experience, as well as experience using MS Office.

This is an Entry Level Position- however experience with a Medical Practice and using an EMR System is a plus

Front Desk – Basic Job Functions

Check patients in and out
Update patient demographics
Collect patient insurance information
Collect Copayments / Co-insurance payments
Document all referrals and follow-up appropriately
Audit Patient Charts to comply with authorizations
Follow-up with Requests for Authorizations
Follow-up with Medical Provider for continuation of authorization / POCs
Put together new patient charting
Scan documentation
Run reports
Schedule patient visits
Greet patients with a friendly approach
Manage front desk reception area
Answer and direct phone calls as appropriate
Provide exceptional customer service in a professional, positive and efficient manner
Assist with a variety of administrative tasks (filing, data entry, formatting reports, etc.)
Adhere to federal/state/local regulations (HIPAA, OSHA, etc.)
Interact professionally as a team with staff, physicians, patients, various company departments, and others
Other duties as assigned
Job Type: Part-time

Pay: $0.00 per hour


Day shift
Monday to Friday
COVID-19 considerations:
Patients and staff are all to comply with the CDC guidelines for COVID-19 precautions


High school or equivalent (Preferred)
Work Location:

One location
Hours per week:

Job Duties:

Answering and routing phone calls
This Job Is Ideal for Someone Who Is:

Dependable — more reliable than spontaneous
People-oriented — enjoys interacting with people and working on group projects
Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
Detail-oriented — would rather focus on the details of work than the bigger picture
High stress tolerance — thrives in a high-pressure environment
Work Remotely:

COVID-19 Precaution(s):

Remote interview process
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

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