New Heights Logistics Inc

New Heights Logistics is rapidly evolving and searching for a Sales Dispatcher. NHL is an experienced team offering full truckloads and LTL.

A successful candidate will focus on obtaining additional revenue streams from existing customers and bringing on new customers. An ideal candidate is a sales-oriented professional who values productivity, direct customer engagement, and ensuring customer satisfaction.

Responsibilities:
• Maintain daily contact with customers, sales representatives, and the carrier team to negotiate rates.
• Provide consistent and exceptional service to all customers.
• Understand the database and programs.
• Utilize internal resources to make informed rating decisions.
• Analyze and recommend innovative improvements to existing systems, procedures, and issues impacting customers/carriers, focusing efforts on eliminating the root cause of recurring problems.
• Obtain vital information to keep customers up to date on product delivery.
• Act as a liaison between the customer and the dispatch team to ensure all parties understand the established timelines.
• Offer creative solutions to the customer.

Experience:
• Transportation sales/account management experience required.
• Asset-based and/or brokerage experience preferred.
• Ability to work in a fast-paced and deadline-driven office environment.
• Strong verbal and written communication skills.
• Excellent critical thinking and problem-solving skills.
• Ability to work in a team environment while also delivering independent results.
• Ability to multi-task, prioritize, and manage time effectively.
• Commitment to excellence and outstanding customer service.
• Bilingual English and Spanish desirable.

This Position offers a competitive salary.

Please submit Resume and Cover Letter to

fe90379564163059b8f8a055c7d7aca4@job.craigslist.org

or Call/Text (831) 682-6307

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