Website Natividad Medical Center
$3,678 – $5,021 a month
Full Job Description
Priority Screening Date: Monday, January 11, 2021 at 11:59pm.Application materials received after this date will be reviewed every two (2) weeks until position is filled. Please allow two (2) weeks for processing of all application materials after the priority screening date. The eligible list established from this recruitment may be used to fill future temporary and permanent positions as vacancies arise. (Postmarks and faxes not accepted) Exam#20/80K23/12CR.
Natividad is currently seeking temporary Hospital Medical Interpreters. This incumbent performs a variety of interpreting, translating, and escorting activities at Natividad; utilizes both English and other required language to facilitate communication between patients, families and hospital staff; serves as a liaison for patients and families who need interpretation assistance; performs general clerical duties as needed and performs other related duties as assigned.
Examples of Duties
THE SIGNIFICANT DUTIES OF THE POSITION ARE AS FOLLOWS:
Through interpretation and/or translation adapts a wide range of language skills, instruction, terminology, concepts, theories and emotions to serve the communication needs of the involved parties.
Interprets a foreign language into English, or vice versa, for patients, families and hospital staff.
Uses English and other required language to interpret complicated medical procedures, medical diagnoses, treatment options, doctors’ instructions and other information regarding treatment and medical care required for patients.
Uses English and other required language skills to interpret patients’ physical histories and symptoms of disorder; may obtain informed consent from the patient, next of kin or legal guardian to receive treatment; explains and interprets patients’ right and responsibilities.
Uses English and other required language skills to explain and interpret hospital policies, procedures and protocols to patients, their families and other involved parties.
Uses English and other required language skills to assist Hospital staff by interpreting or translating forms, documents and procedures to patients, family members and the general public.
Performs general clerical duties including typing, filing, answering phones and scheduling patients for appointments; provides Hospital information to the general public which may or may not require the use of foreign language skills.
May provide input to committees, task forces, or various groups/individuals regarding the communications needs of the indigenous population; may recommend materials, processes and/or procedures to facilitate and improve communication with that population.
Examples of Experience/Education/Training
THE SUCCESSFUL CANDIDATE
THE IDEAL CANDIDATE will have a proven track record demonstrating the following
Working knowledge of:The proper use of English and/or other required language grammar, syntax and vocabulary.
The special communication and cultural needs of foreign language speaking individuals.
Medical terminology and vocabulary, both in English and/or other required language, commonly used in an acute care hospital setting.
The use of personal computers.
Basic principles of mathematics.
The general operations of an acute care hospital; principles of providing customer service in a health care environment.
General clerical and office methods and procedures.
Skill and Ability to:Interpret/translate/ routine and complex words, thoughts and feelings using both English and other required languages.
Hear spoken speech communication to interpret at an appropriate speed and level to efficiently and effectively convey the message.
Adapt the interpretation process to the individual communication needs of others based on their fluency, language skills, and/or other communication barriers.
Learn new terminology and vocabulary to improve interpretation skills and effectiveness.
Serve as a liaison between the health care team, the physician and the patient.
Maintain safe working conditions by complying with established safety policies and procedures.
Operate a personal computer.
Prepare routine written communications; maintain records; read and understand job-related material.
Maintain strict medical confidentiality of information as required by law and Hospital policy.
Communicate clearly and concisely, both orally and in writing.
Provide sensitive and competent service to customers who may be anxious or in substantial distress.
Establish and maintain cooperative working relationships with others including physicians, nurses, administrators, managers, vendors, and other health care industry personnel.
Desirable Qualifications: Trilingual – ability to interpret from English into at least two other working languages, such as Spanish and an Indigenous language or Spanish and American Sign Language (ASL); experience in an acute care hospital.
A typical way to acquire the knowledge, skills and abilities listed above is:
EDUCATION & EXPERIENCE: Successful completion of an approved 40 hour Interpreter Course or equivalency from an accredited college or an Industry accepted interpreter training AND Six (6) months of experience providing interpretation in a public or private health care setting.
CONDITIONS OF EMPLOYMENT
Natividad requires that all incumbents pass a pre-employment physical/medical assessment.
Natividad will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID prior to the first day of work.
Incumbents may be required to work all shifts, including weekends and holidays.
**REQUIRED APPLICATION MATERIALS AND SCREENING PROCESS**
The screening process is tentative. Should a change be made, applicants will be notified. The competitive process includes:
1. APPLICATION SUBMISSION: A completed Monterey County Application, responses to Supplemental Questionnaire AND a Letter of Recommendation from a current or recent employer that confirms your skill level and experience in medical interpretation services, (preferably from a public or private health care setting). On-line applications may be submitted at: www.natividad.com, the required employer Letter & optional resume may be attached to online application or emailed separately to: GarciaDL@Natividad.com. Resumes will be accepted in addition to, but not in lieu of the required application materials. For more information or to receive regular paper application materials contact the Natividad HR Office at (831) 783-2700, hours: M – F, 7:30 a.m. – 5 p.m.
2. QUALIFICATIONS APPRAISAL: Completed application materials will be competitively evaluated. The best-qualified applicants will be invited to participate further in the process.
3. QUALIFICATIONS ASSESSMENT: To further assess applicants’ possessions of required qualifications, this process may include an oral examination, pre-exam exercise, performance exam, physical ability exam, or written examination.
4. ELIGIBLE LIST: Applicants successful in the Qualifications Assessment process will be placed on an eligible list for possible final selection interview. This eligible list will be used to fill current and future vacancies.
If you believe you possess a disability that would require test accommodation, please contact the Personnel Analyst for Natividad at (831) 783-2711.
Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States.
If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for benefits.