• Full Time
  • Salinas

Monterey County Health Department



An Equal Opportunity Employer Drug-Free Workplace

Invites your interest for the position of 

CA Children’s Services Case Worker II Bilingual (English/Spanish) Required

$3,982 – $5,439 per Month

Final Filing Deadline: Monday, May 1, 2023
Exam # 23/25G21/04MG

Summary of Position

The Health Department’s Public Health Bureau is seeking to fill a California Children Services (CCS) Case Worker II position. The CCS Case Worker II performs administrative work in support of the (CCS) Program. The CCS Case Worker II interviews and gathers information from clients or client’s family members to determine financial and residential eligibility based on the CCS program guidelines. The CCS Case Worker II will assist families with access to resources and support services.


The Eligible List established by this recruitment process may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis.

Examples of Duties 

  • Interviews families or individuals either by telephone or in person for the purpose of gathering financial and biographical data.
  • Determines and evaluates client’s initial and continuing eligibility for financial assistance within defined procedural limits.
  • Composes narrative reports to document interviews.
  • Completes required forms by typing or in handwriting, enters information into the computer, files, and performs other miscellaneous clerical tasks. May gather statistical data.
  • Explains or interprets services available and the financial assistant program guidelines and requirements.
  • Determines client’s possible social needs and refers to other agencies are appropriate.
  • Follows-up on cases to assure necessary medical treatments are scheduled and all paperwork necessary to establish financial eligibility is submitted.
  • Researches case files to determine case history, determines whether parents complying with treatment and payment schedule and other necessary facts.
  • Coordinates with Social Security, Social Services, and other state and local agencies, as necessary, to help establish financial/service eligibility.
  • Pursuant to written guidelines, notifies service providers of authorized services for clients.
  • Formulates reimbursement plans and discusses them with clients.


Will have a proven track record demonstrating the following knowledge, skills, and abilities:

Working Knowledge of: 

  • Basic arithmetic, i.e., addition, subtraction, multiplication, and division.
  • Basic medical terminology.
  • Basic interviewing skills.

Skill and Ability to: 

  • Analyze information and draw logical conclusions.
  • Read, interpret, and carry out policies, procedures, and guidelines.
  • Interview individuals to elicit social and financial information.
  • Communicate orally for the purpose of explaining what is necessary in order to provide a service.
  • Write in order to complete forms and compose routine correspondence in English.
  • Follow oral and written instructions in English.
  • Perform basic math calculations.
  • Familiarity with basic typewriter keyboard.
  • Spell correctly and use proper grammar in English.
  • Accurately file documents in an alphabetical filing system.
  • Establish and maintain cooperative work relationships with those contacted in the course of business.
  • Gain a working knowledge of California Children’s Services program, functions and procedures.
  • Spanish/English bilingual/biliterate skills required for some positions.

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:


One year of administrative or higher-level clerical experience involving responsibility for interviewing clients for the purpose of gathering financial and biographical data and determining eligibility for services, preferably in a medical care setting.



Completion of college coursework in psychology, sociology, social work, human services, or behavioral sciences.

Additional Information


  • Possess and maintain a valid California C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
  • Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency.
  • Successfully complete a background check to include fingerprinting.
  • Possess oral and written Spanish language proficiency.


The County of Monterey offers an excellent benefits package. Please visit our website to view the Unit K Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.


On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program Link. Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date.  Medical /Religion.


  • As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
  • Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
  • If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.

Application and Selection Procedures




Hard copy applications may be obtained from and submitted during normal business hours,

Monday – Friday, 8:00 AM – 5:00 PM by contacting:

Monterey County Health Department

Attn: Human Resources

1270 Natividad Road

Salinas, CA 93901

Phone: 831-755-4519

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants’ possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

A completed County of Monterey Employment Application

• Responses to the Supplemental Questions

Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determines to be the most appropriately qualified will be invited to participate further in the selection process.


Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Monica Gutierrez, Human Resources Senior Personnel Analyst, at (831) 796-1276, or GutierrezMJ@co.monterey.ca.us.

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