Website Monterey County Department of Social Services

Department of social services

$5,698.00 – $7,782.00 Monthly

Salinas or Seaside or King City or Marina

Job Type

Monterey County Department of Social Services

Position Information 

Under general direction, Social Worker IV performs casework of an advanced nature dealing with complex individual and family problems; undertakes intensive treatment plans and counseling requiring professional knowledge and training; performs other related work as assigned.

Social Worker IV requires a Master’s degree and social work case management experience in a public or private social services agency. This is the highest non-supervisory level in the series. Incumbents perform casework requiring the application of high-level and sophisticated social services expertise and techniques, generally in areas such as adult and child protective services.

Social Worker IV differs from the next higher class of Social Worker Supervisor I in that the latter is the first supervisory level. Social Worker IV differs from Social Worker III in that the latter does not require both a Master’s degree and qualifying experience.

Social Worker IV receives supervision from a Social Worker Supervisor or other higher-level supervisor or manager pursuant to the California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070).  A Social Worker IV may provide lead direction to lower-level Social Workers or service employees.

The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary basis county-wide. 

Examples of Duties 

Duties may include, but are not limited to, the following:

  • Performs case studies for the purpose of assessing problems and determining appropriate types and methods of treatment.
  • Develops intensive long or short-term treatment plans, which require a comprehensive fund of professional knowledge with the aim of improving or restoring individual or family functioning.
  • Ensures all services are delivered in a respectful, culturally sensitive, and appropriate manner and in conformance with agency, state and federal requirements.
  • Acts as a casework consultant to staff members without professional training.
  • Functions at a highly skilled level in such areas as counseling, protective services, medical social work, family services, community organization, and research.
  • May perform the following specific types of counseling: marital, family inter-relationship, protective services for children or adults incapable of self-care.
  • Investigates and provides services to children where their physical or emotional welfare is involved such as cases of neglect, abuse, emotional or behavioral problems, physical or mental disabilities, or other health conditions involving a child’s personality; unmarried parenthood; conflict in parent-child relationships; lack of proper guardianship of a child; problems in school or community relationships; inadequate child care arrangements by working parents or the absence of one parent from the home and its effects on the stability of the child’s home.
  • Receives reports of children, dependent adults, and elderly abuse; investigates allegations by conducting interviews with victims and others; assesses situations to protect vulnerable adults and children and recommends, implements, and monitors alternate placement, may remove children from unsafe situations; may provide information to law enforcement or district attorneys; may be required to work on-call; may testify in court; supports witnesses and victims who must testify in court.
  • Assesses prospective foster and adoptive parents; match children with adoptive/foster parents, and counsels foster and adoptive families.
  • Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling; advocates on the client’s behalf for most appropriate services including enabling services.
  • Coordinates and directly monitors family visitations to assess progress toward the case plan goals.
  • Interprets and explains rules, regulations, and policies to clients and applicants.
  • Maintains casework records and handles relevant correspondence.
  • Develops and prepares court reports, case plans, case narratives, and safety plans in automated computer systems.
  • Operates a personal computer and other office equipment; enters and retrieves data and narratives from automated computer systems.
  • Prepares and maintains case records and databases; communicates decisions, timelines, recommendations, and case plans to clients, families, and service providers.
  • Communicates effectively with clients and others in writing, in person, and over the telephone.
  • Analyzes data, interpret directions, procedures and regulations, and develops appropriate responses.
  • Performs job duties under stressful conditions and emergency situations.
  • Responds appropriately to situations.
  • Maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
  • Performs related duties as assigned.

Knowledge of:

  • Principles and practices of organization, workload management, and time management.
  • Principles and practices of note-taking, report writing, English composition, grammar, punctuation, and spelling.
  • Phone etiquette and interview techniques.
  • Principles and practices of counseling, bio-psychosocial assessments, and therapy.
  • Physical and mental health principles and the impact on the personality.
  • Local socio-economic conditions, trends, and current problems and methodology in the field of public social services.
  • Basic principles and techniques of interviewing and recording the social casework.
  • Laws, rules, and regulations governing the operation of the public welfare agency and the role and responsibilities of a social worker.
  • Community organizations and social problems calling for the use of public and private community resources.
  • Basic principles involved in the nature, growth, and development of personality, and in-group processes.
  • Basic principles of individual and group behavior.
  • Current issues in the field of social welfare.
  • Principles of analysis and problem-solving methodology.
  • Basic public welfare programs on the Federal, State, and local level.
  • General principles of public assistance policies and programs.
  • Medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer’s, and the terminally ill.
  • Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide.
  • Psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior, and mental health services and treatments utilized by clients.
  • Signs, stages, and dynamics of abuse, and the effects of abuse on child/adult development and behavior.
  • Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families.
  • Standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations.

Ability to:

  • Apply the principles of child psychology and family relationships.
  • Evaluate personal psychological factors in the child and/or family’s situation.
  • Recognize signs of abuse for children, the elderly and dependent adults; assess risk factors and potential dangers to clients.
  • Act effectively in stressful situations.
  • Demonstrate skill in the more difficult casework areas.
  • Accept and use consultative supervision.
  • Analyze situations and adopt effective courses of action.
  • Apply existing laws, rules and regulations to welfare department operations and interpret and explain to the applicant, recipient, or other public social services programs, policies, rules, and regulations.
  • Develop skills in interviewing, case recording, and interpretation.
  • Interact professionally and respectfully with clients including difficult, hostile, or distressed clients.
  • Respect cultural differences.
  • Work constructively within a community setting and effectively use appropriate resources and services.
  • Understand and learn the agency programs, policy and procedures.
  • Obtain and recognize relevant and significant facts.
  • Organize and maintain work detail.
  • Relate and work well with agency staff, clients, and others.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain client rapport on an individual basis.
  • Maintain confidentiality in accordance with legal standards and/or county regulations.
  • Use computers and related software.
  • Establish and maintain cooperative working relationships with agency staff, clients, and outside organizations.

To learn more about a career as a Social Worker in Monterey County Department of Social Services, please watch:

Profiles in Social Services – Social Worker

Minimum Qualifications 

Pattern 1:

A Master’s degree in Social Work from an accredited college or university;


Pattern 2: 

A Master’s degree from an accredited two (2) year counseling program*;

*Qualifying counseling degrees from a two (2) year counseling program includes: Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling, Gerontology, Counseling Psychology.


Pattern 3:

One (1) year of full-time experience performing advanced journey (equivalent to an MSS SW III) level social work case management as a Social Worker in a public or private agency and Master’s degree in social or behavioral science, psychology, anthropology, sociology, and counseling education.

Some positions may require work in Adoptions. Per the State of California Regulations, Title 22, Division 6, Chapter 9, subsection 89155, applicants for Social Worker IV and Social Worker Supervisor II positions assigned to work in Adoptions must have a Master’s degree in Social Work at time of application, in order to be selected for the position.

NOTE: Applicants who are within six months of graduation from a qualifying MSW program will be reviewed for further consideration; however, an eligible shall not be hired until completion and receipt of the MSW.

Supplemental Information 

  • The ability to speak, read and write Spanish in addition to English would be an asset in this position, but is not required.
  • Employees who drive on County business to carry out job related duties must possess a valid CA Driver License for the class vehicle driven.
  • The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
  • Employees must have and show their original Social Security Card and a valid CA Driver License or CA State ID on the first day of work.
  • Government agencies accessing US government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification, and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

Monterey County offers an excellent benefits package. For more information, please visit the “K” Unit Benefits Summary Sheet here: 872755000000

On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program Link. Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date. Medical /Religion.

If you would like to request Veteran’s preference points as part of the application packet, please attach a copy of your DD-214 form to your application.

If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.

Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at or 916-323-2785 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

Located on California’s picturesque Pacific Coast, the County of Monterey is blessed with mild weather year-round and is home to miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and a bountiful valley. With a population exceeding 400,000, the County is proud of its vibrant citizenry, great traditions, educational opportunities, and multicultural lifestyles. Boasting such world-renowned attractions as the spectacular Big Sur Coast, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals, and Pebble Beach – possibly the world’s most famous golf course, it’s easy to see why an estimated 4.3 million visitors a year make Monterey County their destination of choice.

In addition to a thriving tourist trade, Monterey County’s economy is largely based on a vigorous agricultural industry. Known as the ‘salad bowl of the nation’ the Salinas Valley provides fresh vegetables and salad greens to the entire country. California’s 16th largest county also provides many educational opportunities for its residents including California State University at Monterey Bay, the Middlebury Institute of International Studies, the Defense Language Institute (DLI), Presidio of Monterey, and the Naval Postgraduate School (NPS). All these factors combine to make Monterey County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents.

Monterey County Department of Social Services is seeking enthusiastic applicants, who genuinely care about the community and its members, to join its team. Monterey County Department of Social Services administers over seventy programs that daily serve an estimated 200, 000 residents of Monterey County.  Department programs include Community Benefits (Public Assistance Eligibility), Family and Children’s Services (Child Welfare Services), Aging and Adult Services (Adult Protective Services, IHSS, and Area Agency on Aging), CalWORKs Employment Services, Military and Veterans Affairs, and Community Action Partnership. Careers with the Department of Social Services offer the opportunity to promote the social and economic self-reliance of individuals and families served by providing essential resources and services to low-income families, veterans, vulnerable children and adults, and disabled individuals. Monterey County Department of Social Services welcomes, values, and encourages diverse voices, opinions, perspectives, and backgrounds to foster an environment where all viewpoints are appreciated. The Department currently has a team of approximately 874 dedicated members serving Monterey County residents.

Monterey County is an Equal Opportunity Employer – Minorities, veterans, and persons with disabilities are strongly encouraged to apply.


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