• Full Time
  • Seaside

Website Equus Workforce Solutions


Operations focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!


  • Reviews case files to ensure compliance with contractual agreements
  • May perform case management, eligibility and data entry duties for customers
  • Implements and enforces quality assurance plans
  • Compile data for reporting progress of programs
  • Conducts trainings and orientations
  • Recommends corrective actions, implements corrective action plans
  • Extensive standing, sitting, computer, phone, and deskwork required; work primarily in a defined office environment with specified hours, although flexible hours may be required
  • Interacts one on one and in groups with individuals from a diverse range of backgrounds
  • Availability for out of office meetings, conferences
  • Minimum of three plus years related experience
  • Creates, implements, and monitors Standard Operating Procedures (SOPs)
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily


  • Reasonable accommodations may be made to individuals with disabilities to perform the essential functions:
  • Demonstrate knowledge of quality assurance procedures and federal, state and local workforce Coalition laws and mandates
  • Experience conducting quality assurance activities, such as planning and conducting case file or records reviews in a workforce or human services environment as a reviewer, monitor or case manager
  • Demonstrate a working knowledge of computers and knowledge of data management processes
  • Demonstrate knowledge of eligibility determination processes and filing procedures
  • Demonstrate good communication, telephone and customer service skills
  • Demonstrated ability to conducting training sessions and do presentations
  • Bachelor’s degree in related field
  • An equivalent combination of acceptable related experience and or training may be substituted for up to two years of the education requirement on a year for year basis
  • Travel is required

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.
ID 2023-94422
Line of Business Equus Workforce Solutions
Position Type Full-Time
Pay Min USD $22.00/Hr.
Pay Max USD $24.00/Hr.
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